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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Sefas Sale Exposes the Hidden War Behind Every Customer Letter
Enterprise · Saas · Developer Tools

Sefas Sale Exposes the Hidden War Behind Every Customer Letter

Messagepoint's purchase of Sefas reveals a software contest hiding inside bills, statements and notices. The winners will make regulated communication easier to change, trace and understand without breaking the systems that still deliver it.

sefas-innovation · messagepointRead →
Story
The Software Turf War Behind Every Bill, Alert and Offer
Saas · Enterprise · Developer Tools

The Software Turf War Behind Every Bill, Alert and Offer

Eight companies - from Crawford Technologies and Oracle to Lob, Bird and Iterable - quietly wire up every statement, alert and offer your bank, insurer and favorite app sends you. Here is the map of a market climbing toward $3.3 billion.

customer-communications-management · ccmRead →