
Front, Text, respond.io, JivoChat and a handful of rivals turned the little live-chat widget into a real software business. Now AI agents are racing to answer before a human ever reads the message.
Built by two Shopify plugin veterans, DelightChat is the omnichannel helpdesk trying to out-simple Chatwoot, Crisp and tawk.to for D2C brands who live inside WhatsApp.

A two-person Shopify plugin grew into an omnichannel helpdesk built for lean D2C brands, betting that customer support on WhatsApp can be both powerful and simple. Founders Preetam Nath and Sankalp Jonna bootstrapped their way to real revenue before taking a single institutional check.