dark-data
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Anuj Bhalla
Anuj Bhalla is the founder and CEO of serviceMob, an Irvine, California enterprise software company that brings order to the chaos of customer service data. A UC Berkeley applied mathematician and MIT Sloan Fellow, he spent over a decade leading Accenture's Service Analytics Strategy practice and filing three patents before building serviceMob around a concept he calls 'Ontolytics' - analytics layered on top of a unifying data ontology to illuminate the 'dark, unexplored data' that hides inside support operations. He was named a 2024 CEO Visionary by the Los Angeles Times and his company earned a spot on MIT's STEX25 startup roster.
Sandra Serkes
Sandra 'Sandy' Serkes is the co-founder, president and CEO of Valora Technologies, a Massachusetts software company that has spent more than 25 years teaching machines to read, sort and tag the mountains of documents that organizations forget they own. An MIT and Harvard Business School graduate, she built Valora's PowerHouse and BlackCat platforms into autoclassification tools used by legal, compliance, government and corporate teams to find sensitive information, retire 'dark data' and get ready for AI. She is also an adjunct professor at Columbia University, a frequent industry speaker, and a 2006 'Woman to Watch.'