cxm

(5)
Company
Nextiva
Saas · Ai · Enterprise

Nextiva

A phone company that decided phone calls were only the beginning. How Nextiva turned a VoIP line for small businesses into an AI platform that runs a billion customer conversations a year.

voip · business-phoneRead →
Company
Doxee
Saas · Enterprise · Ai

Doxee

Built for humans. Powered by AI. The Modena software house turning billions of boring bills, invoices and statements into communications customers actually open.

customer-communications-management · ccmRead →
Company
DataOceans
Saas · Enterprise · Fintech

DataOceans

The letters your bank sends were probably built by a company you have never heard of. DataOceans wants to make sure you can actually read them - and pay online while you are at it.

customer-communications-management · ccmRead →
Company
Lucidya | لوسيديا
Ai · Saas · Enterprise

Lucidya | لوسيديا

Lucidya is a Riyadh-based, AI-native customer experience management (CXM) platform built for Arabic-speaking markets. Using a proprietary Arabic NLP engine that understands 15+ dialects with roughly 92% sentiment accuracy, it unifies social listening, media monitoring, surveys, customer profiles and omnichannel support into a single system, and now deploys autonomous AI agents for customer-facing roles. Founded in 2016 by Abdullah Asiri and co-founders, the company serves enterprises and governments across the MENA region and in 2025 raised a $30M Series B, one of the largest AI funding rounds in Saudi Arabia.

arabic-nlp · customer-experienceRead →
Company
Reputation
Saas · Ai · Enterprise

Reputation

Reputation (reputation.com) is a San Ramon, California SaaS company that helps multi-location and enterprise brands manage what the internet says about them. Its platform pulls reviews, surveys, social posts, business listings and customer feedback into one place, scores it with a proprietary metric called RepScore, and uses AI to help companies respond, rank locally, and turn sentiment into operational decisions. It serves roughly 750 enterprise customers across industries like healthcare, automotive, retail, financial services, hospitality, senior care and property management.

reputation-management · customer-experienceRead →