The Quebec consultancy spent years untangling spreadsheets and disconnected apps. Now it is packaging those hard-won workflows into vertical software - a practical playbook for service firms that want products without pretending every client is identical.
Arcsona spent years doing the unglamorous work of making enterprise CRM behave. Now the Campbell consultancy is turning what it learned into reusable Salesforce products - without abandoning the complicated implementations that built its name.