
A forgotten stack of Mets tickets revealed a costly corporate blind spot. Tony Knopp turned it into TicketManager - then spent nearly two decades learning that the harder system to build was his own leadership.
Corporate tickets look glamorous until someone has to allocate 80 seats, chase 80 guests and explain the expense to finance. TicketManager built a business around that unglamorous middle - then bought its oldest rival and took a $110 million majority investment to make the category bigger.