conversational-support
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Saas · Enterprise · Ai
Acquire
Improve your Customer Service with powerful workflows and digital channels.
customer-engagement · live-chatRead →
Saas · Enterprise · Platform
Live Chat Software Made the Corner Bubble a Salesperson
Zoho, Front, ProProfs and Olark turned the little window in the corner of a website into the busiest room in the building. Here is how the humble chat bubble learned to sell, support, and never clock out.
live-chat-software · customer-supportRead →
Saas · Ai · Enterprise
HappyFox Bought Thena, and Now Your Support Lives in Slack
The bootstrapped, $20M-ARR help desk run by Shalin Jain has folded in Thena, the Slack-native B2B support startup backed by Lightspeed and First Round. Thena's standalone app is sunsetting - its bet on support-in-the-channel is not.
happyfox · thenaRead →