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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Legend
Nima Hakimi and the Art of Starting Over
Founder · Executive · Operator

Nima Hakimi and the Art of Starting Over

A favor for a cousin became Convoso. For Nima Hakimi, keeping it alive meant rebuilding the software, learning to lead, and deciding which calls were worth making.

nima-hakimi · convosoRead →
Legend
Leon Chaddock Kept Following the Customer Message
Founder · Executive · Operator

Leon Chaddock Kept Following the Customer Message

Before every brand wanted an AI assistant, Leon Chaddock was trying to make a tweet behave like a support ticket. His career is a lesson in staying with one stubborn problem while the channels, labels and technology around it keep changing.

leon-chaddock · sentiment-ioRead →