concierge-services
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David Amsellem and the business of being remembered
David Amsellem took the concierge out of the hotel lobby and put it to work for brands. From John Paul to HBX Group, his career turns on a deceptively ordinary question: who remembers what the customer needs?
The Luxe Nomad
The Luxe Nomad is a Singapore-based luxury vacation rental company and villa management business, positioned as Asia-Pacific's largest of its kind. Founded in 2012 by Stephanie Chai, it began as a booking portal for hand-picked luxury villas and has grown into a full-service operator that both markets and manages more than 1,400 rooms across destinations including Bali, Koh Samui, Phuket and Japan's Hokkaido (Niseko, Rusutsu, Furano). It pairs an e-commerce booking platform with on-the-ground property management and concierge services for high-end travellers and villa owners.
KEY.co
KEY.co is an Austin-based luxury travel company that reimagines the vacation rental as a hotel-grade service experience. It curates design-forward homes and pairs them with in-home services - pre-arrival grocery stocking, private chefs, in-home spa and massage, and a dedicated guest-services team - across dozens of destinations in the U.S., Caribbean, Mexico and Canada. Founded in 2014 by Kim Lalande, the company operates as a three-sided marketplace connecting travelers, property managers and local vendors, and has raised roughly $15.8M to date.
Kim Lalande
Kim Lalande is the founder and CEO of KEY.co, an Austin-based hospitality marketplace that pairs vetted luxury vacation homes with in-home concierge services such as private chefs, grocery stocking, and in-home massage. Drawing on years of business-heavy travel and hotel stays, she built KEY to close the gap between the space of a private home and the service of a five-star hotel. Since founding the company in 2014, she has grown it to thousands of curated homes across dozens of destinations in the U.S., Mexico, Canada, and the Caribbean, raising roughly $16-18M in venture funding along the way.