Skylark is a New York-based luxury travel company that fuses a slick online booking platform with a bench of human travel advisors. Clients search five-star hotels and privately negotiated airfare online, then hand the messy parts - upgrades, transfers, spa bookings, itinerary changes - to a real person over phone, text, email or chat. Positioned as the only true hybrid online-offline agency, Skylark packages VIP hotel perks (room upgrades, complimentary breakfast, resort credits) through its Virtuoso membership and industry partnerships.
Jon Cooper is the Co-founder and CEO of Overalls, a New York-based insurtech startup that pairs AI-augmented human concierge specialists with employees to handle life's logistics - from childcare coordination to medical billing to passport renewals. A serial entrepreneur who previously built and sold Life.io to Zinnia, Cooper brings 15+ years of insurance and healthcare strategy experience to Overalls, which was named to Fast Company's World's Most Innovative Companies of 2026. The company has raised $15.8M in funding and serves employers seeking to reduce employee stress and boost productivity through its LifeConcierge product.
Duckbill is a Boston-based service that combines AI with trained human assistants - called copilots - to take the dreaded everyday tasks and endless life admin off your plate. Members hand off to-dos like disputing a bill, booking appointments, researching long-term care, or planning a party via text, email, app, voice memo, or chat, and a copilot, supported by AI, researches and executes them. Founded in 2022 by Meghan Joyce and Emi Gonzalez, the company raised a $24.75M Series A in 2023 led by Forerunner Ventures.
John Paul is a Paris-based premium concierge and customer-loyalty company that operates white-label services for luxury brands and enterprises. Founded in 2007-2008 by David Amsellem, it pairs human concierges with a proprietary CRM platform to manage the relationships brands have with their most valuable clients and employees. After merging with US rival LesConcierges in 2015, it was acquired by AccorHotels in 2016 and now runs as a business accelerator inside the Accor group, serving clients such as Visa, Hyundai, Orange and luxury houses across automotive, finance, fashion and travel.
Paul McKnight runs the North American arm of John Paul, the Paris-born concierge group that quietly answers the phone when private-jet calendars implode and Michelin reservations vanish. A career CFO turned chief executive, he is the operations spine behind a 600-concierge global network serving luxury brands and their highest-spending customers.
Freemodel is a presale home renovation company that designs, manages, and pays for renovations before a homeowner sells - then collects from escrow at closing. Local project directors run the job; the homeowner sells for more.