The London company put business telephony inside Salesforce. Now it is teaching AI to answer routine questions, qualify callers and leave the customer record in better shape.
The conference-call company watched Teams swallow its old market, then rebuilt itself around the stubbornly local business of global phone service. The result is a useful lesson in choosing the complicated problem your platform partner cannot solve alone.
Every interaction, a human connection.
For more than two decades, a company born in Dhaka has quietly wired the plumbing behind millions of internet phone calls - one softswitch, one dialer, one SMS gateway at a time.
Centralize all your channels, automate your journeys with AI and offer your customers an omnichannel, memorable experience.
SaaS Labs is an AI-first company building a suite of business communication and productivity software - including JustCall, Helpwise, CallPage, AtomsAI and ServiceAgent - used by sales and support teams at over 6,000 companies worldwide.