The Paris-born company turned the office phone into a line of software - and is now teaching it to answer calls on its own.
MightyCall is a San Francisco-based cloud phone and call center provider that gives small and mid-sized businesses enterprise-grade telephony - virtual numbers, IVR, call routing, recording, dialers and analytics - without an IT department or a big budget. Grown out of the Infratel call-center software group, the company now serves more than 10,000 organizations across the US and Canada on a self-funded, subscription model.
YepChat is a Los Angeles company that builds a phone and communication platform made specifically for restaurants. It routes calls dynamically, captures missed calls, turns inbound phone traffic into digital orders and reservations, filters robocalls, and layers on SMS and analytics. It began around 2015 as an intelligent business-texting product powered by IBM Watson, then pivoted to serving the restaurant industry, where phones ring at the worst possible moments.