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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

canadian-telecom

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Legend
Kevin McLaughlin Keeps Marketing Close to the Customer
Executive · Operator · Advisor

Kevin McLaughlin Keeps Marketing Close to the Customer

Across beer, wireless, ride-hailing, retail and now TELUS, Kevin McLaughlin has kept returning to one practical question: what friction can the customer do without?

kevin-mclaughlin · telusRead →
Legend
Olivia Ibell Has Spent a Career Turning Complexity Into Something People Can Use
Executive · Operator · Founder

Olivia Ibell Has Spent a Career Turning Complexity Into Something People Can Use

Before CPA Ontario, Olivia Ibell helped build a wireless brand, led business intelligence at Bell and co-founded a small business. Her career offers a practical lesson in making complicated organizations feel coherent to the people they serve.

olivia-ibell · cpa-ontarioRead →