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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

braze

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Company
Bold Orange Bet That Loyalty Points Were Broken - Then Built the Customer-Experience Shop Enterprise Brands Actually Hire
Enterprise · Saas · Ai

Bold Orange Bet That Loyalty Points Were Broken - Then Built the Customer-Experience Shop Enterprise Brands Actually Hire

Most agencies sell campaigns. Bold Orange sells the plumbing, the message, and the measurement - a useful model for brands tired of stitching customer experience together one vendor at a time.

customer-experience · marketing-technologyRead →
Company
Braze
Saas · Ai · Enterprise

Braze

The customer engagement platform that grew out of a hackathon now routes trillions of messages a year for brands from Burger King to the NBA - and it is betting its next chapter on AI agents that draft and send campaigns for marketers.

braze · customer-engagementRead →