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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Company
Starwood Hotels wants the hotel to disappear.
Consumer · Enterprise

Starwood Hotels wants the hotel to disappear.

A $300 million makeover in Kauai reveals the idea behind Barry Sternlicht’s revived hotel group: give each brand a world of its own, then make every detail belong.

hospitality · luxury-hotelsRead →
Legend
Raul Leal and the art of making people stay
Executive · Operator · Founder

Raul Leal and the art of making people stay

A summer job in Miami gave Raul Leal a modest ambition: run the hotel. Decades later, the Starwood Hotels CEO is still working through what makes a guest want to come back.

raul-leal · starwood-hotelsRead →