SORINT.lab is a multinational, vendor-neutral 'Next Generation System Integrator' founded in Bergamo, Italy in 1985. With roughly 1,500 engineers across 17 offices in Europe, the USA and Africa, it helps over 100 large organizations run and modernize their IT through DevOps, CI/CD, cloud adoption, application modernization, next-generation IT operations and site reliability engineering. The company is a notable open-source contributor (Agola, Stolon, Ercole, Sircles) and runs on a flat, holacracy-style 'Sircles' organizational model.

Lorin Hochstein is a Staff Software Engineer specializing in reliability at Airbnb, and one of the most respected voices in incident analysis and resilience engineering. Known for rewriting Chaos Monkey at Netflix, co-authoring the O'Reilly book 'Ansible: Up and Running', and contributing to the 'Learning from Incidents' community, he bridges the gap between academic complexity theory and real-world software operations. His blog 'Surfing Complexity' and conference talks challenge engineers to think more deeply about why systems fail and how humans make sense of them.