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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

american-express

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Company
Resy’s First Idea Flopped. The Pivot Put 25,000 Venues on One Menu.
Saas · Consumer · Marketplace

Resy’s First Idea Flopped. The Pivot Put 25,000 Venues on One Menu.

Resy began by asking diners to pay for scarce tables. Restaurants told the founders what they actually needed - better software - and that correction became a dining platform, an American Express loyalty engine, and a useful lesson in listening before scaling.

restaurant-reservations · restaurant-techRead →
Company
American Express
Fintech · Consumer · Enterprise

American Express

American Express began by moving parcels, gold and cash. Today, its most valuable cargo may be the information flowing between cardholders, merchants and a network it controls end to end.

american-express · credit-cardsRead →