alex-doonanco
(2)Legend
Company
Founder · Executive · Operator
Alex Doonanco Is Teaching AI the Lost Art of Picking Up the Phone
A three-day visa run, a call to an engineer friend, and one unfashionable conviction: the future of software may sound less like a screen and more like someone who remembers why you called.
alex-doonanco · carecycleRead →
Ai · Health · Saas
careCycle
careCycle (YC W25) builds voice AI teams for Medicare agencies and Field Marketing Organizations. Its AI agents handle the non-licensed parts of the member journey - pre-screening, appointment booking, 24/7 questions, and post-enrollment follow-up - then warm-transfer to licensed human agents. The pitch is that a Medicare agency loses roughly half its members each year to poor post-sale engagement, and careCycle keeps those members answered, called back, and retained without the agency hiring a call center.
carecycle · voice-aiRead →