
Before customer feedback became an AI product category, Bo Bandy was asking the less glamorous question: did any of it change revenue? Her route from ReadyTalk advocate programs to Alchemer’s C-suite is a case study in making the customer’s voice useful.
The Colorado company behind 3.4 billion survey responses turns customer feedback from surveys, apps and reviews into decisions - without Qualtrics prices or SurveyMonkey limits.