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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

airline-executive

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Legend
Scott Kirby and the art of changing course
Executive · Operator

Scott Kirby and the art of changing course

He wanted to fly fighter jets. He became an airline analyst instead. Now United’s CEO is betting that bigger planes, better information and a little less certainty can change the way people travel.

scott-kirby · united-airlinesRead →
Legend
Bob Jordan and the price of keeping a promise
Executive · Operator

Bob Jordan and the price of keeping a promise

He joined Southwest as a programmer in 1988. Now Bob Jordan is changing the airline he grew up in, testing how much a company can alter its habits while keeping its character.

bob-jordan · southwest-airlinesRead →
Legend
Robert Isom and the trouble with getting everything to work
Executive · Operator

Robert Isom and the trouble with getting everything to work

He studied mechanical engineering and English, then spent three decades learning how airlines fit together. At American, Robert Isom faces a harder assignment: making the operation, the customers and the economics agree.

robert-isom · american-airlinesRead →