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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Story
Live Chat Software Grew Up and Learned to Sell
Saas · Ai · Enterprise

Live Chat Software Grew Up and Learned to Sell

Eight companies - from a free widget called tawk.to to Salesforce's new AI seller Piper - are fighting over the little box in the corner of your screen. The chat bubble stopped answering questions and started closing deals.

live-chat · customer-supportRead →
Story
Birdeye and Qualified Took Opposite Roads to the Same AI Future
Ai · Saas · Enterprise

Birdeye and Qualified Took Opposite Roads to the Same AI Future

One crossed $100 million in revenue while barely touching venture money. The other got scooped up by Salesforce. Both are betting the future of marketing belongs to software that works on its own.

birdeye · qualifiedRead →