ai-crm
(8)
Bird
The Dutch company that rebuilt telecom's plumbing now carries a claimed 40% of the world's commercial messages - and spent two years trying to delete Twilio's margins with a 90% price cut. Bird's next bet is that the software placing those calls will be an AI agent, not a marketer.
H2O Hospitality, Ltd.
H2O Hospitality is a Seoul-founded hospitality technology company that digitizes hotel operations end to end - from booking and mobile check-in to revenue and facility management. Its flagship platform, H2O Flow, connects reservation, property, revenue and facility systems into one workflow, and was the first service in Asia to achieve a validated integration with Oracle's OPERA PMS. Founded in 2015 by Cornell-trained, Forbes 30 Under 30 CEO John (Woong Hee) Lee, the company manages roughly 210,000 room units across seven countries and has raised about $48.5M, including a $30M Series C led by Kakao Investment and Korea Development Bank in 2021.
Nexl
Nexl is an AI-powered growth platform built specifically for law firms. Founded in Sydney in 2018 by former Gilbert + Tobin innovation lead Philipp Thurner, it unites CRM, relationship intelligence, marketing, and collaborative workspaces into a single front-office system. Its core differentiator is a zero-entry approach that automatically captures emails, meetings, and relationships without lawyers having to log data, solving the low-adoption problem that plagues legacy legal CRMs. More than 150 firms worldwide, including AmLaw 100 leaders, use Nexl to turn business development strategy into daily action.
Assembly
Assembly (formerly Copilot) is an AI-powered client portal platform for professional and creative service firms. It gives agencies, accountants, consultants, law firms and freelancers a single branded space where clients can message, sign contracts, pay invoices, share files and buy productized service packages, backed by a lightweight CRM and an AI assistant. Founded in 2020 by Marlon Misra and Neil Raina and based in New York, the Y Combinator-backed company serves more than a thousand service businesses across the US, Canada, the UK, Europe and Australia.
Applied Labs
Applied Labs is a New York-based AI company building on-brand, omnichannel AI agents that handle customer support and operational workflows across chat, email, voice, SMS, Slack and social channels. Founded in 2024 by former Scale AI operators Michael Woo and Soham Waychal, the company pairs AI efficiency with human judgment and pitches honest, verifiable resolution metrics over the inflated claims common in the AI support market. Its platform spans AI agents, an AI-native help desk, CRM, voice and analytics, sold on outcome-based pricing rather than per-seat fees.
Postilize
Postilize is an AI-powered proactive relationship management (PRM) platform built for law firms and professional services. Instead of waiting for someone to log a note in a CRM, it scans millions of public signals - stock filings, news, M&A activity, leadership changes, lawsuits - to flag client opportunities and risks before the phone rings, then drafts timely outreach in each partner's own voice and quietly keeps contact data clean. Founded in 2023 by Introhive veteran Jody Glidden, Postilize raised seed funding and secured a strategic investment from legal-tech giant Litera in August 2025.
Day AI
Day AI is an AI-native CRM company building CRMx, a customer relationship platform designed for AI agents rather than manual data entry. Founded in 2023 by former HubSpot leaders Christopher O'Donnell and Michael Pici, Day AI automatically ingests conversations, emails and meeting notes to capture the 'why' behind every customer interaction, then answers plain-English questions like 'which accounts are showing churn signals?' in seconds. Backed by Sequoia with $24M total raised, it aims to turn CRM from a system of delayed data entry into a real-time intelligence layer.
Juniper Square
Juniper Square is a San Francisco-based fintech company that provides an end-to-end fund operations platform for private markets managers - combining software, data, and fund administration services for general partners in private equity, venture capital, real estate, and credit. Founded in 2014, the company serves over 2,100 GPs managing more than 40,000 funds and $1 trillion in LP capital. In June 2025, Juniper Square raised a $130M Series D at a $1.1 billion valuation, reaching unicorn status, with major investors including Ribbit Capital, Fifth Wall, and Redpoint Ventures.