
A broken product launch gave Agiloft’s founder a question he would spend decades answering: how do you build a company where doing the right thing makes business sense?

A startup operator went to law school, spotted the same contracts crossing too many desks, and began asking who really needed to read them again. From TermScout to Agiloft Astra, Otto Hanson has been working on the answer.

A social-work graduate became an enterprise-software CMO by learning to read people, systems and numbers at once. Her useful idea is simple: empathy belongs in the operating model.