Ashish Nagar

Ashish Nagar is the Founder and CEO of Level AI, a Mountain View-based enterprise AI company that has raised $73.1 million to transform how contact centers operate. Armed with a B.Tech in Applied Physics from IIT Delhi, a Stanford MS, and a Stanford GSB MBA, Nagar cut his AI teeth building the Alexa Prize at Amazon — a project to make Alexa hold a 20-minute conversation on any topic, collaborating with researchers from MIT, CMU, Stanford, and Oxford. He founded Level AI in 2019 after recognizing that the same ambient AI breakthroughs powering voice assistants could be turned toward the unglamorous but massive world of customer service. The company's vertically integrated, CX-native large language model now analyzes 100% of customer conversations for enterprises like Affirm, Penske, and Carta, detecting seven distinct emotions, cutting call handling time by 10-25%, and onboarding agents 30-50% faster.