AfterShip is a post-purchase software company that helps online retailers manage everything that happens after the buy button. Its platform tracks shipments across more than 1,100 carriers, powers branded tracking pages and delivery notifications, automates returns and exchanges, predicts estimated delivery dates, and syncs catalogs to marketplaces like TikTok Shop. Founded in Hong Kong in 2011 and now headquartered in Singapore, AfterShip serves tens of thousands of merchants, including brands such as Microsoft, Dell, HP, and marketplaces like eBay and Etsy, and has processed billions of tracked shipments.
Teddy Chan is the CEO and co-founder of AfterShip, the shipment-tracking and post-purchase platform he started in 2012 after building a package-tracking script for his own online toy store cut customer emails by more than half. A self-described software engineer who says he wants to write code forever, Chan grew AfterShip from a Startup Weekend Hong Kong hackathon win into a company handling billions of shipments a year for tens of thousands of merchants, profitable long before Tiger Global led a $66M Series B in 2021 that valued it above $1 billion.