IN THE CLINIC
OCT 2026 SPRY announces SOC 2 Type II reportAUG 2026 Luna partnership explores in-home rehab workflowsAPR 2026 Agentic Scribe launches
Company / Health + SoftwareThe workflow issue

SPRY PT and the work after the visit

A therapy session ends. The paperwork keeps going. SPRY connects the clinical note to the business behind it, with a wager that fewer handoffs can make room for more care.

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At The Therapy Network, the appointment could be over while the work was just beginning. Therapists took notes home. Unfinished documentation held up authorizations. Front-desk staff moved between systems to reconcile insurance details. Across five Virginia outpatient clinics, small delays kept finding one another. A late note could become a delayed approval, then an empty appointment slot. The trouble travelled.

The short version / 01
  • SPRY connects the rehab record to scheduling, insurance, billing, and payment.
  • Its customers are therapy practices; the company reports more than 1,000 U.S. clinics.
  • The buying test: follow a difficult visit all the way to a paid claim.

SPRY PT, now using the SPRY Health name and spryhealth.ai address, builds software for that travelling trouble. Its electronic medical record and revenue cycle platform serves physical, occupational, and speech therapy practices. The proposition is easy to grasp: give the therapist, receptionist, biller, and owner the same patient context. Stop making each person reconstruct what the previous person already knew.

The note has a second job

A clinical note describes treatment. It also helps justify payment. That double duty explains why a documentation tool can become a business tool. SPRY connects intake, eligibility, authorizations, notes, coding, claims, payments, and reporting. Its scribe drafts documentation inside the record; billing teams can examine the resulting charges and catch missing information before submission. The useful unit is the whole visit, including what happens afterward.

A therapist guiding a seated woman through a resistance-band exercise
The band supplies the resistance. The paperwork supplies its own. A promotional therapy photograph from SPRY’s About page.

In mid-2025, The Therapy Network rolled SPRY out across its five clinics. Staff configured templates and received training by department. CEO Mandi Dowdy subsequently estimated more than 1,300 staff hours saved, worth roughly $79,000 in productivity over the initial months. That is a valuation of recovered capacity, rather than a disclosed reduction in the software bill. The distinction matters when an owner starts calculating a return.

Three systems walked into a clinic

First Rehabilitation, a three-location Florida practice, offers a second view. Its COO, Nick Kashuba, described paper charts, mailed invoices, and three separate information systems to Healthcare IT News. An external billing service charged 5.25% per claim. Evaluation notes took 30–40 minutes. The software demonstration made an impression because it showed structured documentation arriving in real time, with a direct connection to billing.

After the switch, Kashuba reported approximately 37% revenue growth and evaluation notes taking about five minutes. Cancellations fell from 17% to 7.5%. Those are customer-reported results from one organization, with several operational changes happening together. They support a plausible explanation: reminders brought more patients through the door, and connected billing helped turn completed visits into collections. They do not isolate the effect of AI.

“Every small feature compounds on the next.”Nick Kashuba, COO, First Rehabilitation

Transit people, therapy problems

Co-founders Brijraj Bhuptani and Riyaz Rehman arrived with an unusual résumé for rehabilitation. They had worked together at Ridlr, the transit technology business acquired by Ola in 2018. Bhuptani later became Ola’s Chief Product and Technology Officer. Moving people through a transport system and moving a claim through a clinic are different jobs. Both punish poor coordination.

Brijraj Bhuptani, SPRY co-founder and CEO
From transit to treatmentBrijraj Bhuptani, co-founder and CEO. His next coordination problem came with appointments and insurance forms. Photograph: SPRY.

They founded SPRY in 2021. The company brought clinicians and U.S. insurance specialists into development, according to investor Flourish Ventures. That choice supplied the expertise an outsider’s résumé could not. Today, SPRY describes a culture of observing frontline work and investigating why a customer asks for a feature. It is a sensible discipline in a market where a tidy screen can conceal a messy payer requirement.

Capital followed: a $3 million seed round in 2021, roughly $7 million in 2022, and $15 million led by Flourish in October 2024. Reported cumulative funding reached $25 million. Eight Roads, F-Prime, and Together Fund also backed the business. The money funded a particular ambition: sell specialized workflow software to U.S. rehabilitation practices, then take on more of their financial administration.

The percentage on the invoice

SPRY sells software subscriptions and optional managed billing. Its pricing page describes Essentials and Plus around visits per full-time provider, with part-time adjustments and unlimited administrative users. Plus adds features including AI Scribe and a kiosk. Managed billing is listed at 4–6% of collections and can work with another EHR.

Illustrative billing-service math$100,000

collected in a month

4–6% fee$4,000–$6,000
Arithmetic using the published range. Software and other agreed charges require a written quote.

This puts SPRY in a crowded rehabilitation software market. WebPT also advertises AI documentation and connected billing. Prompt Health and Raintree are other alternatives. SPRY’s differentiation rests on its particular shared-record design, rehabilitation configuration, and implementation support. “AI-powered” alone tells a buyer very little. Ask where a correction goes, which payer rules apply, and who handles the exception.

Take one awkward case to the demo

A clinic can copy the investigation before buying anything. Trace one patient from referral to payment. Count repeated entries. Find where a missing authorization or unfinished note stops the next person. Establish baseline note times and denial rates, then configure templates and train each role. A quick draft has limited value if staff must rebuild it elsewhere or routinely repair its contents.

The expanding partnerships put this approach under new conditions. A February 2026 ModMed integration connects referral and charge workflows. August’s Luna partnership explores automation as in-home rehabilitation expands across disciplines. In October, SPRY announced a SOC 2 Type II report covering specified security, availability, and confidentiality controls. That examination does not validate individual AI outputs. Clinicians still need to review what the system writes.

The revealing demonstration would include an awkward patient record, an authorization exception, and a corrected note. Follow them through the claim. If the work stays connected, the therapist might finish the visit and the paperwork during the same working day. For a clinic, that is a concrete improvement. For someone who has been opening a laptop after dinner, it is an evening.