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Sift scores 1T+ events per year Protects $1T+ in annual transactions 34,000+ sites and apps on the network Marc Friend named CEO, Nov 2025 Unicorn status since April 2021 Founded at Y Combinator W11 320 employees, HQ San Francisco Sift scores 1T+ events per year Protects $1T+ in annual transactions 34,000+ sites and apps on the network Marc Friend named CEO, Nov 2025 Unicorn status since April 2021 Founded at Y Combinator W11 320 employees, HQ San Francisco
Sift company logo
Fig. 1 - The wordmark of a quiet trillion-dollar referee.
YesPress / Company File

Sift.

The machine-learning layer between honest customers and the people trying to rob them blind.

Founded 2011 San Francisco Series E 320 staff

Right now, somewhere on the internet, a stranger is trying to buy a TV with your neighbor's credit card.

The card number is real. The shipping address looks plausible. The checkout flow doesn't blink. In the milliseconds between "Pay Now" and the merchant's confirmation page, a quiet decision gets made: approve, decline, or take a second look. That decision is the entire business of Sift.

Sift is a software company in San Francisco. It does one thing, and it does it on a scale most people will never quite picture: it watches roughly a trillion events a year across more than thirty-four thousand websites and apps, and it tries to tell, in real time, which clicks are humans and which are something else.

A fraud team's job is to say no without saying no to the wrong people. That is a much harder sentence than it looks. - A risk operations lead at a Sift customer, paraphrased

The internet has a trust problem, and rules-based defenses lost the war years ago.

For most of the last two decades, online fraud was fought with rules. If the billing country doesn't match the IP country, flag it. If the order is over $500 and the email is new, flag it. If three cards have been tried in a row, lock the account. The rules worked, until the people on the other side started reading them.

By 2010 the fraud economy was no longer a hobby for bored teenagers; it was a supply chain. Stolen credentials in one forum, residential proxies in another, account-takeover scripts on offer like SaaS subscriptions. A merchant's nine-page rulebook was up against an industry with quarterly releases.

The irony, of course, is that rulebooks scaled the wrong direction. Every new rule blocked a few more bad orders and a few more good customers. CFOs started noticing that "fraud prevention" had become a polite name for declining paying customers.

The cost of fraud is never just the fraud. It is the customer you lost convincing yourself you were being careful.

Three engineers walked into Y Combinator with an unfashionable idea.

In 2011, Jason Tan, Brandon Ballinger and Fred Sadaghiani started a company they called Sift Science. Ballinger had spent his early career at Google, working on AdWords and Voice - which is to say, he had watched what large-scale machine learning could do when you pointed it at a messy human problem. The bet was simple, and at the time mildly heretical: stop writing rules, start training models, and let the data figure out what fraud looks like this week.

The second half of the bet was the part nobody else had: a network effect. If every customer's fraud signals fed back into one shared model, then a card tested against a coffee shop in Austin at 3 a.m. would set off a quiet alarm when it tried a hotel booking in Lisbon at noon. One company's loss would become every other company's warning.

It is the sort of idea that sounds obvious in retrospect and is structurally hard to execute, because it requires convincing competitive businesses to share their dirtiest data. Sift's pitch was that the consortium was the moat. The fraudsters were already cooperating - the merchants might as well do the same.

Rules don't generalize. Patterns do. The fraudsters figured that out first.

A short history of a quiet referee

2011
Sift Science founded by Jason Tan, Brandon Ballinger and Fred Sadaghiani. Y Combinator W11. Seed money from First Round and Union Square.
2014 - 2015
Series A with Union Square Ventures, then Series B led by Spark. The product expands beyond payment fraud.
2016
$30M Series C from Insight Venture Partners. Sift starts being used by some of the largest marketplaces in the world.
2018
$53M Series D led by Stripes. Sift Science drops the "Science." A digital trust and safety platform is born.
2021
$50M Series E pushes valuation past $1B. Sift acquires Chargeback and expands into dispute management.
2025
Marc Friend named CEO. The annual Digital Trust Index reports 18% growth in network transaction volume.

What Sift actually does, in five less abstract words.

Sift sells a platform, not a product. It is a collection of risk decisioning APIs and a console where fraud analysts spend their day. The five things it does, in plain English:

Payment Protection

Decides whether to approve a transaction. Catches stolen-card use without locking out real shoppers.

Account Defense

Watches logins. Stops the kind of account takeover that lives off leaked passwords and cheap proxies.

Dispute Management

Fights chargebacks. Automates the unglamorous paperwork merchants used to lose by default.

Content Integrity

Filters scams, spam and listing abuse - the part of trust nobody puts on a homepage.

Passport / Identity

Builds a single reputation graph so a known good user gets out of their own way at checkout.

Underneath all of it is one set of machine-learning models trained on the Sift Global Data Network. A merchant doesn't have to choose between "tight" and "loose" - they get a score, between 0 and 100, for every event. The console lets a human override anything. In practice, the humans override less and less.

The interesting thing about a real-time risk score is not the score. It is everyone who never had to look at it.

Numbers, customers, and a chart that says the quiet part loud.

The customer list is the kind of list that doesn't have to be argued with. DoorDash, Yelp, Twitter, Airbnb, McDonald's, Wayfair, Patreon, Indeed. Different industries, same problem. The shared signal is that when you sit on top of a checkout, a sign-up flow, or a marketplace listing, fraud isn't a side project. It is the cost of staying in business.

Sift, by the round number
Approximate scale, public sources, 2024 - 2025
Events / yr
1T+
$ protected
$1T+
Customers
34,000
Employees
~320
Total raised
~$275M
Note: bar widths are visual; values are rounded from public reporting. The "events" and "dollars protected" figures share a row because they share a story.
  • Founded 2011, San Francisco
  • Y Combinator Winter 2011 batch
  • Last round $50M Series E, April 2021
  • Valuation $1B+ (unicorn)
  • CEO Marc Friend (since Nov 2025)
  • Notable customers DoorDash, Twitter/X, Yelp, McDonald's
  • Quiet flex The data network sees the same fraudster try multiple merchants in minutes

"Help everyone trust the internet" is harder than it sounds.

That line lives on the company's About page. It is the kind of mission statement that reads, on a slow afternoon, like marketing. On a fast afternoon - say, the day a major retailer goes down in the middle of a holiday weekend because a botnet decided to test ten million stolen cards against its checkout - it reads like an actual job description.

Trust, in Sift's framing, is a growth metric. A merchant that declines too many real customers loses revenue. A merchant that approves too many fraudsters loses revenue twice - once to the criminal, and again to the bank that takes back the money. The space between those two failures is narrow, and getting narrower as the bad actors get better tooling. The bet of the entire company is that machine learning, fed by a shared network, can keep widening that gap.

Fraud prevention is what people call it when they want to sound serious. Customer experience is what it actually is.

The fraud economy just got an AI upgrade.

The same generative tools rewriting customer service are rewriting fraud. Synthetic identities now arrive with deepfaked selfies. Phishing kits compose grammatically clean emails in any language. Account-creation bots solve CAPTCHAs faster than humans. The arms race is no longer about clever rules; it is about whose model is better.

Sift's pitch for the next decade is that a shared, real-time, network-scale model is the only kind of defense that can keep up. Whether that pitch is right will be settled by which side - the merchants or the fraud rings - gets the bigger compounding advantage from AI. The thing about a data network is that it gets stronger as it ages. The thing about fraud is that it does too.

The stranger with your neighbor's credit card never sees the page.

The order goes in. The Sift score comes back high. The merchant's automated workflow holds the transaction for review, or declines it, or - more interesting - lets a similar but slightly different version through, because the network has seen that this customer is real. Your neighbor's bank statement stays clean. The TV stays on the shelf. The merchant keeps the customer they almost lost.

None of this is visible. That is the part of the work that gets pitched in board rooms but never gets a press release. The point of a quiet referee is to be invisible. The point of a trillion-event network is that, every so often, somewhere on the internet, a sentence like the one at the top of this article gets to end with the words "and nothing happened."

That is the entire business of Sift.

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