The Lender That Wanted Its Customers to Leave - And Made Paying Them Effortless
A PayNearMe case study detailing how First Texas Auto Credit, a Texas-based independent auto finance company focused on helping borrowers rebuild credit, used the PayXM payment experience platform to grow autopay enrollment from 4.8% to 18% - a 275% increase - over nine months. By embedding Smart Link one-click payment links in text messages and offering debit, Apple Pay and cash-at-retail options, the lender pushed self-service payments past 55% of all transactions while reducing the load on its lean support team.
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On the PayNearMe team
Danny Shader
Danny Shader is the founder and CEO of PayNearMe, a Santa Clara-based fintech platform that processes over $50 billion annually for more than 20,000 businesses. A serial entrepreneur whose previous ventures were acquired by Amazon, Motorola, and Netscape, Shader built PayNearMe from a niche cash-payment network into PayXM, the industry's first full-stack Payment Experience Management platform. Backed by $245 million in total funding including a $50M Series E in September 2025, he has spent 15+ years turning a deceptively simple problem - helping the cash-dependent and underbanked pay their bills - into a multi-billion-dollar enterprise payments category.
Anne Hay
Anne Hay is EVP and Chief Marketing Officer at PayNearMe, a fintech company focused on frictionless bill payment and money movement. A journalist by training, she has spent more than two decades in B2B SaaS marketing, including 16 years in payments technology, building brand recognition and consumer research programs across bill pay, lending, iGaming and online sports betting. She was named to the 2023 FINITE Influential 30.
Paul Gormley
Paul Gormley is the EVP and Chief Operating Officer of PayNearMe, the Silicon Valley payments company that helps businesses in lending, iGaming, and consumer finance collect payments across cash, cards, ACH, and mobile wallets. He joined in 2023 as SVP of Operations and stepped into the COO seat, bringing a resume that runs from partner at McKinsey & Company to a long run at Google leading Commerce and Payments Partnerships and finance for the Infrastructure and AI/ML groups. He holds a BA from Northwestern and an MBA from Harvard, and is known around the office for long, slow bike rides in the hills above Silicon Valley.
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What shipped, and whenPayXM
Payment Experience Management platform - the rebrand of PayNearMe's core product, launched alongside the 2025 Series E. Accepts and disburses across cards, ACH, PayPal, Venmo, Cash App Pay, Apple Pay, Google Pay and cash at 62,000+ US retail locations.
Intelligent Virtual Agent (IVA)
AI-powered agent rolled into PayXM that automates and personalizes inbound and outbound payment conversations across voice, text and chat.
Cash at Retail
PayNearMe's original product - real-time cash acceptance at 7-Eleven, Family Dollar, CVS and other retail chains for customers paying loans, bills, tolls and rent.
Disbursements
Push-to-card, ACH and digital-wallet payouts for lenders, iGaming operators and government agencies.