Luke Skurman founded College Prowler in 2002The company became Niche in 2013Two first orders totaled $240Direct admissions reverses the applicationPittsburgh, Pennsylvania

Profile / Education and technology

Luke Skurman Built a Company Out of the Choice He Couldn’t Make

He went looking for the truth behind college brochures. Two dozen years and several business models later, Luke Skurman is still trying to make the biggest decisions feel less like a roll of the dice.

Before Luke Skurman built a company around choosing well, he was a teenager making a splendid muddle of choosing a college. He read every guide he could find. He wanted a strong business school, an East Coast address, warm weather and, ideally, a basketball team from the Atlantic Coast Conference. Wake Forest looked immaculate on paper. Then he visited. The checks on his list remained checks, but the feeling was wrong.

Carnegie Mellon presented the opposite problem. Pittsburgh had no ocean, unreliable weather and little of the athletic pageantry he had imagined. Yet the place made sense to him in person. He chose it over New York University because he wanted a campus, and stayed in Pittsburgh long after graduation. The puzzle lodged in his mind: why did the available information describe institutions so thoroughly while explaining so little about what it felt like to live inside them?

It was an unusually productive grievance. In 2000, during the dot-com commotion, Skurman wrote the idea for a better college guide in a journal. He brought it into an undergraduate entrepreneurship course, where it became a business plan. The plan eventually became College Prowler, a brash series of guides written from the student point of view. Academics and dormitories were covered, certainly, but so were food, parties, dating and all the human detail that official brochures had expertly ironed out.

“We made $240, but we felt like we had validated our idea.”Luke Skurman, on the company’s first trade-show orders

The useful thing nobody wanted to buy

College Prowler began the day after Skurman finished his bachelor's degree in 2002. A professor found the founders a little space in a biotech incubator. Two early backers put in $5,000 apiece. By September, the team had produced guides to nine schools and carried them to an admissions conference in Salt Lake City. Guidance counselors placed two orders. The total was $240, a sum best understood as symbolic capital. Someone outside the room wanted what they had made.

The guides attracted attention because they were candid and slightly unruly. Distribution followed. By 2005, revenue had reached roughly $500,000 and the company was publishing guides to 220 colleges. The arithmetic, however, was disagreeable. Even a heroic print operation would run into the limits of shelf space and an audience that renewed itself only once a year.

Luke Skurman standing on Carnegie Mellon University's campus among students
BACK ON CAMPUS - Skurman at Carnegie Mellon, where the mismatch between a checklist and a feeling became a business idea. Photograph: Ross Mantle / Inc.

So Skurman tried another container. In 2007, College Prowler digitized about 50,000 pages and charged $39.95 a year for access. The company turned a small profit, but revenue stayed below $1 million. Universities were improving their own sites. A competitor offered student reviews free. A bank that had been an important advertiser was suffering through the financial crisis. At five one morning, unable to sleep, Skurman went to a Starbucks and wrote down the reasons he had started: make excellent college content, help many people choose and build a durable business. The content was good. The other two ambitions were in trouble.

His answer was to stop charging readers. College Prowler would make the information free, attract a larger audience and earn money from advertising and opt-in connections between students and colleges. It was the third revenue model in seven years. This is where founder mythology usually offers a thunderclap of certainty. Skurman's history is less theatrical and more useful. He kept the same problem and repeatedly fired the solution.

A name broad enough for the ambition

By 2012, Skurman said roughly a quarter of college-bound high-school seniors were creating an annual account. College Prowler also outsourced sales to a partner, Chegg, while his team concentrated on product and engineering. The arrangement produced revenue but blunted a vital conversation. Customer feedback reached the people building the product slowly, and a partner controlled a large share of the commercial relationship. To grow, Niche would eventually bring sales back inside.

First came the new name. In 2013, College Prowler became Niche, pronounced the American way in the office because, Skurman has joked, it sounded less “hoity-toity.” The favored dictionary definition was a place or activity for which someone is best fitted. More importantly, the word did not trap the company at the university gate. Niche expanded into profiles of about 130,000 K-12 schools, then places to live. Public records and statistical models supplied the structure. Reviews supplied the texture.

“How then, I thought, could I bring some version of that experience to more people?”Luke Skurman, on turning his own college search into Niche

The service was now close to the idea that had bothered him as a teenager: the choice that looks right and the place that feels right are related, but they are not identical. A school can report average scores. A resident can tell you whether a neighborhood feels neighborly. Niche's wager was that a family deserved both before committing tuition, a mortgage or a child's mornings.

The company then learned how to sell tools to schools directly. At the end of 2017, Skurman said, annual recurring revenue was about $1 million. By his 2023 account, the company employed roughly 330 people and recurring revenue was in the tens of millions. In 2020, Niche raised a $35 million Series C led by Radian Capital, with Salesforce Ventures participating. It was a long distance from the two orders in Salt Lake City, though the habit of reading small signals had not changed.

24 yearsFrom College Prowler's 2002 launch to Niche's current admissions work.
930,000+Students who had received at least one Niche direct-admission offer by October 2024.

When the acceptance letter goes first

Direct admissions is the latest answer, and the neatest reversal. The familiar ritual makes a student choose a college, complete its particular application, pay a fee and wait. With Niche's system, a student completes a free profile. Participating colleges set academic criteria. When a profile matches, a school can make an offer, sometimes with scholarship information, before the student submits a conventional application.

Niche did not begin by building the grand machine. In spring 2022 it ran two unpaid pilots, largely by hand, with a small team led by chief operating officer Athena Meyers. The company told the colleges it was a beta and asked for feedback. Only after that test did it commit more people and turn the experiment into a paid program. By the end of 2023, Skurman expected about 100 college clients. By October 2024, more than 930,000 students had received at least one offer.

There are serious questions inside the cheerful inversion. An offer must become an enrollment to help a college. A surprising acceptance is only useful if the school is affordable and suitable. Students still need to compare what arrives. Skurman's formulation is admirably plain: he wants colleges to go directly to families and say, “We admit you.” It removes a gate, not the need for judgment on the other side.

The place he kept choosing

Skurman's story contains another decision that outlasted the spreadsheet: Pittsburgh. Born in New York and raised in San Francisco, he arrived for Carnegie Mellon and remained. He joined the university's Board of Trustees in 2008 as its first young alumni trustee and has served in leadership on its research, innovation and entrepreneurship committee. He co-founded Ascender, a nonprofit supporting Pittsburgh founders, and helped establish the city's Global Shapers hub. In 2009, Pittsburgh Magazine noted that he volunteered as a Big Brother. In 2024, the Pittsburgh Venture Capital Association gave him its Outstanding Entrepreneur award.

He speaks about leadership in similarly grounded terms. Honesty comes first, he has said, because employees, investors and directors have to be able to count on a leader's account of reality. For product strategy, his advice is to pursue one large opportunity rather than assemble five small ones. The two principles belong together. A big swing is tolerable only when the person holding the bat reports the misses.

The irony is pleasing. Skurman built rankings, but his own decisive choices have often happened when a ranking or checklist ran out of authority. Carnegie Mellon won because the campus felt right. Pittsburgh became home because he kept finding work and community there. College Prowler survived because he was willing to admit that admiration was not the same as a viable market. Direct admissions exists because a conventional process still leaves too much talent waiting outside too many doors.

Niche's future will depend on whether those offers lead students somewhere they are glad to remain. That is a sterner test than traffic, and fittingly so. Skurman's company began with a teenager asking what the brochures had neglected to say. After two dozen years, the business has more data, a larger audience and a much grander mechanism. The question underneath has barely moved: once the facts are gathered, how do you help someone recognize a place that fits?