Breaking
HeartWatch ditches the sticky patch - dry electrodes, no skin breakdown All six Dragons wanted in on Dragons' Den Johnson & Johnson QuickFire Challenge awardee Built after a founder found his mother at the bottom of the stairs Medical-grade ambulatory ECG, engineered for extended wear Targeting cryptogenic stroke, syncope & long-term arrhythmia
HelpWear logo
Company Profile · Medical Devices · Toronto, Canada

HelpWear

Innovating hardware to empower telemedicine - one heartbeat at a time.

A blue pulse on a white field: the HelpWear mark, photographed like a patient chart clipped to a hospital wall - small, clinical, and quietly insistent that someone is watching the heart.

Founded 2015 ~18 people Seed stage HeartWatch ECG
The Story

A boring, billion-dollar problem, solved by removing the glue

Here is a fact about heart monitors that nobody puts on a billboard: the sticky electrodes irritate skin. Wear an adhesive patch monitor long enough and the skin underneath complains, then breaks down, and the patient - reasonably - takes it off. Which is a problem, because the whole point of a long-term ECG monitor is that you keep it on long enough to catch the rare, dangerous heartbeat that only shows up once a week.

HelpWear's answer is almost annoyingly simple. What if you did not need the adhesive at all? The company's flagship device, the HeartWatch, uses a dry-electrode, non-adhesive design. No glue, no rash, no reason to rip it off on day three. That is the kind of unglamorous engineering choice that does not trend on social media but does change whether a monitor actually monitors.

The company frames the HeartWatch as the world's first medical-grade ambulatory ECG monitor engineered for extended continuous wear. The target is not the worried-well checking their resting heart rate - it is patients with cryptogenic stroke (medical shorthand for "we don't know why it happened"), unexplained syncope ("we don't know why you fainted"), and long-term arrhythmias that hide in the gaps between clinic visits.

HelpWear's bet is that if you make a monitor comfortable enough to wear for weeks and clinical enough for a cardiologist to trust, the unexplained starts explaining itself. It is a hardware company that thinks the future of telemedicine depends, unglamorously, on hardware people will keep on.

By The Numbers

HelpWear, roughly counted

6/6
Dragons who invested on Dragons' Den
$300K+
Won in grants & competition prizes
24/7
Continuous ECG monitoring
~18
People on the team

Figures compiled from public sources and company materials; treat funding totals as approximate.

What It Does

The HeartWatch, and what you can do with it

A wearable that reads your heart rhythm continuously, streams clinical-grade data toward your care team, and - the quiet feature that matters most - can flag a cardiac event and reach out for help.

Flagship Device

HeartWatch ECG Monitor

Medical-grade ambulatory ECG built for extended continuous wear. The dry-electrode, non-adhesive design avoids the skin irritation of traditional patch monitors, so patients can wear it longer and catch arrhythmias that shorter tests miss.

The Platform

Extended-Wear Monitoring

Near-real-time ECG data routed to care providers, aimed at cryptogenic stroke, unexplained syncope and long-term arrhythmia detection. Designed to slot into remote patient monitoring and telemedicine workflows.

Who It's For

Cardiologists & Their Patients

Electrophysiologists, hospitals and cardiology practices monitoring patients at risk of arrhythmia and stroke recurrence - people for whom the answer is literally a matter of catching one irregular beat.

The Safety Net

Emergency Contact Feature

Beyond passive recording, the system is built to detect a cardiac event and contact emergency help - the feature born directly from the founding story.

Innovating hardware to empower telemedicine. HelpWear company tagline
The People

A cardiologist, an engineer, and a veteran

HelpWear's origin is not a lab notebook - it is a staircase. Co-founder Frank Nguyen found his mother at the bottom of the stairs with a broken leg; doctors determined a minor cardiac event had caused the fall. The HeartWatch grew out of that moment. The founding team pairs young hardware-first builders with serious clinical credibility.

Co-Founder & CTO

Frank Nguyen

The engineer whose family emergency sparked the company. Named Ascend Innovator of the Year (2019) for his work on the HeartWatch.

Co-Founder

Andre Bertram

Co-founder who helped pitch the device to national audiences, including the celebrated Dragons' Den appearance. Later recognized as a Thiel Fellow.

Co-Founder & Chief Medical Officer

Dr. Derek Exner

Practicing electrophysiologist, clinical trialist and Canada Research Chair in Cardiovascular Clinical Trials, with roughly 300 peer-reviewed publications - the clinical rigor behind the device.

Chief Executive Officer

Scott Klein

Biomedical engineer with an MBA and 25+ years in cardiology medtech at Medtronic and Abbott, focused on remote monitoring devices. The operator steering commercialization.

Money & Momentum

How HelpWear kept the lights on

HelpWear's capital story is less "one giant round" and more "a long string of prizes, grants and a very good day on television." Reported private funding is modest - roughly a quarter-million dollars - but the company has pulled in $300,000+ across grants and competitions.

Dragons' Den Investment$100,000 for 12% · 2017
Backers: all six CBC Dragons' Den panelists
J&J QuickFire Challenge$100,000 grant · 2021
Backers: Johnson & Johnson Innovation (plus JLABS residency)
Seed / Private Funding~$250K total reported · 2022
Backers: NEXT Founders, Faktory Ventures, L-SPARK, Endless Frontier Labs, UCeed
Competition PrizesCNE $25K · SAGE World Cup · Mako $10.5K
Backers: CNE Emerging Innovators, SAGE, Mako Design

Note: reported totals vary by source (Crunchbase, PitchBook, Tracxn). Figures shown are approximate.

The Trophy Shelf

Awards, and what they actually bought

The Long Road

From a 3D-printed prototype to the clinic

2015
The idea is born after a family cardiac emergency; an early heart-alert prototype is 3D-printed and covered by the press.
2016
Wins the SAGE World Cup and a $25,000 CNE Emerging Innovators prize.
October 2017
Pitches the HeartWatch on Dragons' Den; all six Dragons invest.
2018
Co-founder named a Thiel Fellow; selected for Next Canada's Next Founders.
May 2019
Dr. Derek Exner joins as Chief Medical Officer; Frank Nguyen named Ascend Innovator of the Year.
September 2021
Awarded the Johnson & Johnson Innovation QuickFire Challenge.
2022
Reported latest seed-stage funding activity as the device moves through clinical work.
Company It Keeps

Partners on one side, rivals on the other

Clinical & Academic Partners

Hospitals and universities

Collaborations span St. Michael's Hospital, Mount Sinai, and the University of Calgary (home of CMO Dr. Exner and the UCeed fund). The company got its start in Toronto's Biomedical Zone incubator at what is now Toronto Metropolitan University.

The Alternatives

Who else is in the race

HelpWear competes with established ambulatory-ECG players like iRhythm (Zio), Bittium, Bardy Diagnostics and BioTel/Preventice, newer entrants such as Vivalink and Wearlinq, and - at the lighter end - consumer wearables like the Apple Watch ECG.

Amuse-Bouche

Five things worth knowing

01The HeartWatch traces back to a founder finding his mother at the bottom of the stairs after a cardiac event.
02An early heart-alert prototype was 3D-printed - and covered by 3DPrint.com back in 2015.
03On Dragons' Den, the founders asked for $100K for 10% and walked away giving up 12% to all six Dragons.
04The company incubated in Toronto's Biomedical Zone at Ryerson, now Toronto Metropolitan University.
05Its CMO holds a Canada Research Chair and has authored roughly 300 peer-reviewed papers.
+1The core innovation is a subtraction: removing the adhesive that every other patch monitor assumed was mandatory.
Go Deeper

Watch, read, and follow

Product demos and founder interviews live across CBC's Dragons' Den and Toronto's tech press. Start with the pitch, then follow the company's own channels.

Compiled from public sources including HelpWear's website, CBC Dragons' Den, Crunchbase, PitchBook, Tracxn, CB Insights and Toronto-area press. Funding figures and totals vary by source and are approximate. The HeartWatch has been described in materials as an investigational device in some jurisdictions; regulatory status may differ by market and over time.