PATIENT SAFETY DESK // Pascal Metrics catches 10x more serious harm than legacy reporting BREAKING // 70% of high-severity events flagged within 48 hours PROFILE // From the U.S. Treasury vault to the hospital floor QUOTE // "A health system can only manage what it measures" PATIENT SAFETY DESK // Pascal Metrics catches 10x more serious harm than legacy reporting BREAKING // 70% of high-severity events flagged within 48 hours PROFILE // From the U.S. Treasury vault to the hospital floor QUOTE // "A health system can only manage what it measures"
Chairman & CEO · Pascal Metrics

Drew Ladner

He spent four years guarding the Treasury's data. Now he counts the harm hospitals never knew they had.

Drew Ladner, Chairman and CEO of Pascal Metrics The accidental healthcare lifer.
The Story

A career built around the data nobody wants to look at.

Every hospital keeps two stories. The one in the incident reports, and the one in the records. Drew Ladner built a company on the gap between them.

Since 2007 he has been founding Chairman and CEO of Pascal Metrics, a patient safety company that reads real-time electronic health record data, matches it against clinically validated adverse-event outcomes, and tells a hospital where a patient is being harmed - often before anyone files a report. The company is a U.S.-certified Patient Safety Organization, and its clients identify roughly ten times more serious harm than the industry standard, then reduce more than a quarter of it.

That is the headline. The stranger detail is where Ladner came from. He was Chief Information Officer of the U.S. Department of the Treasury, running a $2.6 billion IT organization and testifying to Congress on cybersecurity. He helped run the government division of JBoss, the open-source middleware company later bought by Red Hat. He was an operator at Netscape and AOL Time Warner when the internet was still being invented. And somewhere in there he launched a micro-enterprise bank in East Africa.

Patient safety was not the obvious next move. It became the only one that held his attention. The thread running through all of it is the same: get the measurement right, and trust follows. Get it wrong, and people get hurt - in a balance sheet, in a network, or in a hospital bed.

"A health system can only manage what it measures."
- Drew Ladner
By The Numbers

What measurement buys you.

10x
More serious harm detected vs. legacy reporting
36 hrs
To surface high-risk events - down from ~50 days
25%+
Of identified harm reduced
3-5x
Annual ROI from earlier detection

Figures reported by Pascal Metrics for its Virtual Patient Safety solution.

The Build

Pascal Metrics, in plain terms.

The Engine

Virtual Patient Safety

An always-on system that ingests live EHR and health IT data and flags clinically validated adverse-event outcomes as they emerge - not weeks later in a chart review.

The Platform

Pascal HealthBench

The cloud SaaS layer hospitals use to see harm, risk, and quality in one place. Built so a safety officer can act on a signal instead of drowning in dashboards.

The Method

Team-Based Engagement

A consulting model co-developed with the Mayo Clinic, pairing the data with the human work of changing how care teams actually behave.

Pascal was the first to put real-time EHR data inside a U.S.-certified Patient Safety Organization, and among the first to train predictive models on adverse-event outcomes using machine learning. Long before "healthcare AI" became a pitch deck staple, the training data was already being collected, one validated event at a time.

The Long Way Around

Six continents, one obsession.

  • 1992
    Starts out as an Associate at Cannon Associates.
  • 1998
    Co-founds Ripcord Systems as EVP of Corporate Development.
  • 2000 - 2004
    CIO of the U.S. Department of the Treasury. Runs a $2.6B IT organization; testifies to Congress on cybersecurity.
  • Mid-2000s
    General Manager, government division, JBoss - the open-source middleware leader later acquired by Red Hat.
  • 2007
    Founds Pascal Metrics. Becomes Chairman & CEO.
  • 2020
    Pascal's Virtual Patient Safety solution goes generally available.
The Credentials

An unlikely transcript.

MBA
Harvard Business School
MA, Theology
University of Oxford
BSFS, International Economics
Georgetown University · School of Foreign Service

A Harvard MBA pairs neatly with a tech-and-policy career. The Oxford theology degree is the one that makes people pause. It is also, arguably, good training for a job that comes down to one question: how do you keep people from being harmed by the systems meant to help them?

Beyond The Title

The footnotes worth reading.

Networks

A seat at the table

Member of the Council on Foreign Relations and a Fellow of the inaugural class of the Aspen Institute Health Innovators Fellowship.

Field Work

Banking in East Africa

Before healthcare, he launched a micro-enterprise bank in East Africa and led mobile telecom initiatives for AOL Time Warner across Europe.

The Mission

Make safety measurable

His stated aim: make AI-assisted, real-time patient safety the standard of care - catching preventable harm before it cascades.

Did You Know

Things that don't fit in a bio box.