For 25 years, an Atlanta agency has run on one stubborn idea: promotional products don't have to be junk. From design to doorstep, The Icebox turns company logos into merchandise people actually keep.
THE ICEBOX COOL STUFF — 700 Lake Ave NE, on the Atlanta BeltLine. Roughly 150 people design, source, print and ship branded merchandise from here.
The Icebox Cool Stuff is a full-service branded merchandise and custom apparel agency. In plain terms: when a brand needs hoodies for its team, gifts for the New York Stock Exchange, uniforms for a restaurant chain, or a store where fans can buy its merch, The Icebox designs it, sources it, decorates it, warehouses it and ships it - the whole chain under one roof on the Atlanta BeltLine.
Founders Jordy Gamson and Scott Alterman started the company in 2001 with backgrounds in apparel, sourcing and creative design, and a bet that ran against the grain of their industry: that promotional products could be cool. Two decades later the wager looks sound. The company is recognized as a Top 50 branded apparel and merchandise agency, employs roughly 150 people across three locations, and counts Delta Air Lines, Google, Microsoft, Buffalo Wild Wings, Jimmy John's, Arby's and Racetrac among its clients.
Its customers are corporate marketing, HR and brand teams - the people responsible for how a company shows up on a chest, a desk, a tradeshow floor or a new-hire welcome kit. For smaller businesses that means one-off apparel runs; for national brands it means recurring programs, managed online stores and global distribution.
Branded merchandise has a reputation problem: cheap pens, scratchy tees, boxes of stuff that get tossed. That waste is expensive - a company pays to be forgotten. The Icebox's answer is to treat the merchandise as the product, not an afterthought, and to own the unglamorous logistics where programs usually break down.
Design is the visible part. The harder part is sourcing quality goods, decorating them consistently, holding inventory, fulfilling orders and running a storefront so employees and fans can actually buy the thing in a couple of clicks. By handling all of it in-house - 150,000+ square feet of warehouse included - The Icebox removes the friction that leaves merch sitting unordered and unworn.
That thinking now extends to sustainability. The company offers eco-friendly materials and emphasizes ethical sourcing - a pitch that merchandise built to be kept is better for a brand's budget and its footprint.
Custom apparel, headwear, drinkware, bags and gifts decorated with screenprint, embroidery, heat-seal and laser-etch.
100+ managed online stores for B2B, B2E, B2C and limited-time pre-sale drops.
Custom uniform programs and employee recognition merchandise for multi-location brands.
In-house creative design plus global product sourcing and specialty finishes.
150,000+ sq ft handling kitting, fulfillment and global distribution.
A curated, ready-to-brand catalog of merchandise selected by Icebox.
The Icebox is a B2B services agency. It earns revenue by designing, sourcing, decorating, warehousing and distributing custom merchandise, plus recurring income from managing online company stores. Independent estimates put annual revenue in the neighborhood of $30 million. It sits in the promotional-products and branded-merchandise market alongside players like HALO, BAMKO, 4imprint, Custom Ink and BDA - competing less on price than on taste, end-to-end service and the operational muscle to run programs at scale.
Relative emphasis across the Icebox service chain, illustrative - based on the company's stated capabilities, not audited figures.
The Icebox's roster reads like a walk through American commerce - airlines, tech giants, restaurant chains and an exchange floor.
Jordy Gamson and Scott Alterman found the company in Atlanta on the idea that promotional products can be cool.
The client base grows as sourcing, design and decorating capabilities expand.
Managed online storefronts reach 100+ unique branded stores.
Named among the Top 50 branded merchandise agencies, with 150+ employees and three locations.
The Icebox marks a quarter-century with a retrospective on building brands one piece of merch at a time.
Plenty of vendors will print a logo on a shirt. The Icebox's edge is doing everything between the idea and the doorstep - and caring about how the final thing looks and feels. Its decorating menu spans four core techniques: screenprint, embroidery, heat-seal and laser etch, each chosen for the material and the effect.
The expertise shows up in the parts customers never see: global product sourcing, specialty finishes, kitting, fulfillment and distribution out of six-figure square footage. Running 100+ company stores is its own discipline, turning one-time orders into ongoing programs.
Culturally, the company leans on collaboration and calls its clients "friends." Its stated promise is to foster an environment where creative thought produces work that stands out - a claim the client roster lends weight to.
And it publishes what it learns. Through content like The Merch Manual, The Icebox shares trends and lessons on what people actually keep - useful for buyers deciding where to spend a merchandise budget.
It's a full-service branded merchandise and custom apparel agency that designs, sources, decorates, warehouses and distributes promotional products, and manages online company stores.
It was founded in 2001 in Atlanta by friends Jordy Gamson and Scott Alterman.
Headquarters is at 700 Lake Avenue NE, Atlanta, Georgia, on the BeltLine, with three total locations and 150,000+ sq ft of warehouse space.
Corporate brands including Delta Air Lines, Google, Microsoft, the New York Stock Exchange, Buffalo Wild Wings, Jimmy John's, Arby's and Racetrac.
Screenprint, embroidery, heat-seal and laser etch decorating, plus product sourcing, custom uniforms, incentive programs, company-store management, warehousing and global distribution.
Watch: "Our Story - 25 Years of Building The Icebox" · Product demos and behind-the-scenes on the Icebox YouTube channel.