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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Pythian Says AI Cut Database Resolution Time by 80%
Pythian · Database Operations · Gemini Enterprise

Pythian Says AI Cut Database Resolution Time by 80%

Across 15,000 monthly database tickets, Pythian says AI agents prepare the first runbook before an engineer steps in. Its reported gains reveal a workflow built around people, training and continuous upkeep.

pythian · database-operationsRead →
Legend
Mayan Mathen Wants IT to Stop Filing Tickets and Start Finishing the Job
Founder · Executive · Engineer

Mayan Mathen Wants IT to Stop Filing Tickets and Start Finishing the Job

After 25 years inside enterprise technology, the XOPS co-founder is betting that the future of IT belongs to systems that complete the work - while people supervise the outcome.

mayan-mathen · xopsRead →