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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Saas · Ai · Enterprise

Text

The Wroclaw company behind LiveChat quietly turned customer support into a high-margin software business - and then bet the whole brand on the word 'Text.'

customer-service-software · live-chatRead →
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Text Bet Its Whole Name on Turning Chat Into Cash
Saas · Ai · Enterprise

Text Bet Its Whole Name on Turning Chat Into Cash

The Polish company once called LiveChat dropped its most recognizable word to become Text, then rebuilt customer service as a revenue engine. Comm100, SleekFlow and Gorgias are chasing the same idea from different corners of the market.

text · livechatRead →