visual-assistance
(5)
Andrew Federici Makes Complicated Software Easy to See
From MTV and Meta to four acquired startups, Andrew Federici has spent a career translating unfamiliar technology into a story people can act on. At SightCall, the proof arrived in the least theatrical form imaginable: a product demo that doubled website pipeline in one quarter.
Be My Eyes
A free app built around a tiny human favor has become a global accessibility network - and a practical blueprint for building AI with the people it is meant to serve.
Thomas Cottereau
Thomas Cottereau is the CEO and co-founder of SightCall, a San Francisco-based platform for AR-powered live visual assistance used by enterprises in insurance, manufacturing, healthcare and utilities. A telecom engineer who helped build early internet infrastructure at UUNET and MCI WorldCom, he started SightCall in 2008 in a friend's basement and spent five years turning a video prototype into an enterprise SaaS platform, later moving his family to the Bay Area and winning HP as an early flagship customer. Under his leadership SightCall raised roughly $58 million and grew into a global company serving customers across every continent.
TechSee
TechSee is an Israel-based enterprise software company that uses computer vision, augmented reality and multimodal generative AI to add sight to customer service. Its Sophie AI platform lets customers and technicians point a smartphone camera at a device so the system can recognize the product, diagnose the issue and guide a step-by-step fix - either fully self-service or as an assist for a human agent. Founded in 2015, TechSee works with global brands such as Verizon, Vodafone, Orange and Telus to raise first-call resolution and cut costly truck rolls.
Michael Buckley
Michael Buckley is the Chairman and CEO of Be My Eyes, the world's largest digital volunteer organization connecting blind and low-vision users with sighted volunteers via live video calls. A communications veteran who spent 12 years at Brunswick Group and three years as Facebook's VP of Global Business Communications, Buckley pivoted to mission-driven tech when he joined Be My Eyes in December 2022. Under his leadership, Be My Eyes launched Be My AI (powered by GPT-4), which TIME named one of the Best Inventions of 2023, and scaled the platform to over 1 million blind and low-vision users supported by 6.7 million volunteers worldwide. He is also co-founder and chairman of Ocean's Halo, a seaweed-based natural foods company, and an active angel investor.