task-mining
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Boaz Hecht Is Drawing the Map AI Agents Still Need
After selling SkyGiraffe to ServiceNow, Boaz Hecht returned to the same stubborn problem from a new angle: before AI can do the work, someone has to show it how the work actually gets done.
8Flow
8Flow is a Palo Alto-based enterprise software company building a Workflow Context Platform that maps how work actually gets done across systems like ServiceNow, Salesforce Service Cloud and Zendesk. By observing the micro-steps individual agents take to resolve tickets and complete tasks, 8Flow performs continuous process discovery and task mining, surfaces quantified automation opportunities, and produces implementation-ready blueprints for deploying AI agents. Founded in 2022 by ServiceNow and SkyGiraffe veterans Boaz Hecht, Josh Russ and Yev Goldin, the company has raised roughly $16.6M total, including a $10M Series A in 2025 backed by Caffeinated Capital, ServiceNow Ventures and Okta Ventures.
Mimica
Mimica is a London- and New York-based process intelligence company that records how people actually work - every click and keystroke - and turns that raw activity into end-to-end process maps. Those maps double as a roadmap for automation and, increasingly, as the training context that lets enterprise AI agents operate reliably in the real world. Founded in 2018 by Tuhin Chakraborty and Raphael Holca-Lamarre out of Entrepreneur First, Mimica serves over 30 large enterprises, including multiple Fortune 500s, and raised a $26.2M Series B in September 2025.
Tuhin Chakraborty
Tuhin Chakraborty is the co-founder and CEO of Mimica, a process intelligence company whose software watches how people actually work - every click and keystroke - and turns that into the process maps enterprises need to deploy AI agents reliably. A former Pandora and LinkedIn engineer who grew up in the Bay Area, he started the company in 2017 with neuroscientist Raphael Holca-Lamarre on a simple bet: capability means nothing in enterprise AI without context. Mimica now serves more than 30 large enterprises, including multiple Fortune 500s, and raised a $26.2M Series B in 2025 led by Paladin Capital Group.
Skan AI
Skan AI is a Menlo Park-based enterprise software company that uses computer vision and AI to observe how work actually gets done inside large organizations. Its zero-integration platform combines process mining and task mining, mapping every click and handoff to surface bottlenecks, automation opportunities, and compliance gaps for banks, insurers, and healthcare companies.