task-mining
(6)
Soroco and the Case of the Wrong Robot
A consumer-goods company picked its next automation project. Soroco’s Scout found that it had the lowest return potential. The missing evidence was hiding between the applications.
Boaz Hecht Is Drawing the Map AI Agents Still Need
After selling SkyGiraffe to ServiceNow, Boaz Hecht returned to the same stubborn problem from a new angle: before AI can do the work, someone has to show it how the work actually gets done.
8Flow
8Flow is a Palo Alto-based enterprise software company building a Workflow Context Platform that maps how work actually gets done across systems like ServiceNow, Salesforce Service Cloud and Zendesk. By observing the micro-steps individual agents take to resolve tickets and complete tasks, 8Flow performs continuous process discovery and task mining, surfaces quantified automation opportunities, and produces implementation-ready blueprints for deploying AI agents. Founded in 2022 by ServiceNow and SkyGiraffe veterans Boaz Hecht, Josh Russ and Yev Goldin, the company has raised roughly $16.6M total, including a $10M Series A in 2025 backed by Caffeinated Capital, ServiceNow Ventures and Okta Ventures.
Mimica
Mimica is a London- and New York-based process intelligence company that records how people actually work - every click and keystroke - and turns that raw activity into end-to-end process maps. Those maps double as a roadmap for automation and, increasingly, as the training context that lets enterprise AI agents operate reliably in the real world. Founded in 2018 by Tuhin Chakraborty and Raphael Holca-Lamarre out of Entrepreneur First, Mimica serves over 30 large enterprises, including multiple Fortune 500s, and raised a $26.2M Series B in September 2025.
Tuhin Chakraborty
Tuhin Chakraborty is the co-founder and CEO of Mimica, a process intelligence company whose software watches how people actually work - every click and keystroke - and turns that into the process maps enterprises need to deploy AI agents reliably. A former Pandora and LinkedIn engineer who grew up in the Bay Area, he started the company in 2017 with neuroscientist Raphael Holca-Lamarre on a simple bet: capability means nothing in enterprise AI without context. Mimica now serves more than 30 large enterprises, including multiple Fortune 500s, and raised a $26.2M Series B in 2025 led by Paladin Capital Group.
Skan AI
Skan AI is a Menlo Park-based enterprise software company that uses computer vision and AI to observe how work actually gets done inside large organizations. Its zero-integration platform combines process mining and task mining, mapping every click and handoff to surface bottlenecks, automation opportunities, and compliance gaps for banks, insurers, and healthcare companies.