superops
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Arvind Parthiban
After selling Zarget and leading marketing at Freshworks, Arvind Parthiban returned to the unglamorous world of IT support. His SuperOps playbook pairs customer archaeology with theatrical marketing and a stubborn preference for software people use every day.
SuperOps
SuperOps is an AI-native IT management platform that folds professional services automation (PSA), remote monitoring and management (RMM), unified endpoint management, service desk, patching, and documentation into one system. Founded in 2020 by Arvind Parthiban and Jayakumar Karumbasalam, it targets managed service providers (MSPs) and in-house IT teams, pitching a single pane of glass that replaces the 10-15 tools an MSP typically stitches together. Backed by $54.4M in venture funding, it added an agentic AI assistant, 'Monica,' and expanded from MSP tooling into internal IT teams with a cross-OS UEM product.