subscriber-experience
(2)
Calix's $2 Billion Bet: Stop Selling Speed, Start Selling the Experience
The old Calix sold boxes to phone companies. The new Calix gives 1,200-plus broadband providers a cloud, an AI workforce and a menu of services designed to make a commodity connection feel local again.
Plume
Plume is a Palo Alto-based software company that turns home and small-business WiFi into a managed, self-optimizing service. Its cloud platform - delivered through internet service providers rather than direct to consumers - uses machine learning to continuously tune connectivity, secure connected devices, and layer on consumer apps like parental controls, motion-sensing, and guest access. Built on the open-source OpenSync framework, Plume powers tens of millions of locations and more than a billion connected devices worldwide for operators including Comcast, Charter, Liberty Global, and Vodafone.