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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Smartsupp
Saas · Ai · Ecommerce

Smartsupp

The Brno company behind the two-eyed chat widget bootstrapped its way to 100,000 customers - now it is betting that an AI named Mira can sell shoes better than a call center.

live-chat · chatbotRead →
Story
Smartsupp Turned a Brno Chat Widget Into Europe's Sales Sidekick
Saas · Ai · Ecommerce

Smartsupp Turned a Brno Chat Widget Into Europe's Sales Sidekick

Founded in 2013 above a lecture hall at Brno University of Technology, Smartsupp built a live chat that quietly runs on tens of thousands of European online stores - and now ships an AI shopping assistant named Mira.

smartsupp · live-chatRead →
Story
How Smartsupp Turned a Free Chat Box Into an AI Sales Assistant
Saas · Ai · Ecommerce

How Smartsupp Turned a Free Chat Box Into an AI Sales Assistant

Three engineers from Brno built a live chat anyone could switch on for free, stayed profitable without chasing venture money, and now let an AI named Mira answer most of the questions their 100,000 webshops get.

smartsupp · live-chatRead →