search-and-discovery
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Laura Hamilton Built a Career on the Click - Then Asked Search to Earn the Customer’s Trust
After decades spent turning data into demand, Algolia’s marketing chief has arrived at a more interesting question: can software make discovery feel useful without making the customer feel watched?
Lucky Gunasekara
Lucky Gunasekara is the co-founder and CEO of Miso.ai, an AI media lab that builds private answer engines for news publishers and learning platforms. A trained interaction designer who once built an RSS crawler to track global disease outbreaks, he now partners with 45-50+ publishers worldwide on what he calls 'liquid content' - adaptive, machine-readable information that pays royalties back to the writers and sources it draws from. His pitch to the news industry is blunt: AI is an asteroid coming for all of us, so we had better get to dinner and figure it out together.