Canada's original branchless bank made simplicity a product, survived a compulsory rename and sold for C$3.126 billion. Its next trick is harder: replacing the machinery underneath without making two-and-a-half million clients feel the renovation.
A Cleveland bank with roots older than most of the states it serves is leaning into middle-market companies, digital lending, and a $2.8 billion vote of confidence from Scotiabank. Here is how KeyBank actually makes money - and who it makes money for.