The New York AI company crossed 50 million monthly interactions for Fortune 500 clients in 2026, staking its pitch on agents that resolve problems rather than just talk about them - and drawing a line between itself and rivals like Teneo.ai and Parloa.
The New York company behind agentic customer-service agents says it now handles more than 50 million interactions a month. Its pitch to enterprises: stop testing AI and start running the business on it.