revenue-expansion
(4)
SmartKarrot
The Dallas software company wants customer success teams to stop firefighting churn - and start engineering growth from the accounts they already have.
Cast.app
Automate your Customer Success. Drive onboarding, usage, & adoption. Minimize account & revenue churn. Influence renewals & revenue expansion. Stream referrals from promoters. Scale without scaling teams.
Ambral
Ambral is a New York-based Y Combinator (S25) company building AI Account Managers for post-sale revenue teams. Its product, Cortex, synthesizes signals from product telemetry, support tickets, emails and calls into a live model of every customer account, then detects expansion and churn signals and drafts or executes the outreach - giving mid-market and SMB accounts the kind of attention normally reserved for a company's largest customers.
Vitally
Vitally is a New York-based customer success platform for B2B SaaS companies. It unifies product usage, billing, CRM and support data into a single workspace so customer success managers can score account health, automate playbooks, collaborate with customers and cut churn. Its AI Copilot layers summaries, meeting notes and natural-language insights on top of that data. Founded in 2017 by Jamie Davidson and Patrick Vatterott out of Techstars NYC, Vitally has raised roughly $40 million and counts Zapier, Productboard, Mixpanel and Gorgias among its customers.