Parts Town turned the unglamorous emergency of a broken fryer, refrigerator or rooftop unit into a high-tech distribution machine. Now it is connecting the part, the repair and the data around both.
Prefix is a New York-based facility management platform for multi-site restaurant and retail operators. It acts as the connective layer between brands and local service technicians - coordinating on-demand and preventive repairs across HVAC, refrigeration, plumbing and electrical, and managing the full job lifecycle from request to invoice. With AI-powered vendor management and 24/7 support, Prefix says it delivers roughly 3x efficiency gains and 15%+ cost savings for the nearly 2,000 locations it serves.