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EasyVista
Inside the quiet French software company that has spent three decades making corporate IT support less painful - and is now betting on AI to do the boring parts.
Thomas Cottereau
Thomas Cottereau is the CEO and co-founder of SightCall, a San Francisco-based platform for AR-powered live visual assistance used by enterprises in insurance, manufacturing, healthcare and utilities. A telecom engineer who helped build early internet infrastructure at UUNET and MCI WorldCom, he started SightCall in 2008 in a friend's basement and spent five years turning a video prototype into an enterprise SaaS platform, later moving his family to the Bay Area and winning HP as an early flagship customer. Under his leadership SightCall raised roughly $58 million and grew into a global company serving customers across every continent.
TechSee
TechSee is an Israel-based enterprise software company that uses computer vision, augmented reality and multimodal generative AI to add sight to customer service. Its Sophie AI platform lets customers and technicians point a smartphone camera at a device so the system can recognize the product, diagnose the issue and guide a step-by-step fix - either fully self-service or as an assist for a human agent. Founded in 2015, TechSee works with global brands such as Verizon, Vodafone, Orange and Telus to raise first-call resolution and cut costly truck rolls.