Lava.ai is a San Francisco software company that runs a Realtime AI customer-engagement platform for sports teams, live-event venues, retailers and large enterprises. Its engine ties together ticketing, point-of-sale, mobile wallets, apps, parking and live game feeds through 250+ integrations, then uses AI to deliver personalized offers, membership perks, stored-value rewards and clienteling 'in the moment.' Co-founded by TIBCO founder Vivek Ranadive and former TIBCO executive Wen Miao, Lava counts more than 50 franchises and brands - including the NBA, Real Madrid, the LA Rams and the Cleveland Browns - among its users.

Wen Miao is the co-founder and CEO of Lava.ai, a San Francisco-based company building real-time AI-powered customer engagement and loyalty platforms for sports teams, entertainment venues, and enterprise brands. Before Lava.ai, he was SVP and GM at TIBCO Software, where he led global client services and launched real-time predictive customer engagement platforms. Lava.ai counts Real Madrid, the LA Rams, the Sacramento Kings, and the Cleveland Browns among its clients, and has raised over $33.7M in funding. In 2015, Computerworld named Miao a Premier 100 IT Leader.