
He learned the cost of fragmented payments while taking Rappi across nine countries. Now the pilot-turned-founder is trying to give global commerce one control panel - and teaching the software to fly more of the route itself.

Before the algorithms came the warehouse, the kitchen and the boiler room. Jason Radisson turned an unusually wide education in work into a career scaling marketplaces - and a practical theory of how companies should treat the people who keep them moving.