quality-of-experience
(5)
Conviva
Conviva is a Silicon Valley analytics company that measures digital experiences from the consumer's point of view. Founded in 2006 by Carnegie Mellon and UC Berkeley computer scientists, it began by helping streaming brands cut buffering and improve video quality of experience (QoE), then expanded into a real-time Operational Data Platform (ODP) that processes trillions of client-side events daily. Its technology powers experience monitoring for many of the world's largest streaming services and, more recently, has extended into agentic AI performance and consumer-perspective analytics across apps, websites, and AI agents.
CUJO AI
CUJO AI is a network intelligence and cybersecurity company that turns raw broadband network data into actionable insights for internet and mobile operators. Founded in 2015, its cloud-native platform uses machine learning to identify and classify connected devices, block malware and phishing in real time, and deliver digital life protection, parental controls and network analytics. Delivered as software to carriers rather than as consumer hardware, CUJO AI reaches more than 60 million homes and monitors billions of connected devices for operators including Comcast, Charter, TELUS, Sky and Rogers.
Witbe
Witbe is a French-American technology company that automates the testing and monitoring of video services the way real viewers actually experience them. Using its Witbox robots and software suite, Witbe runs continuous, non-intrusive tests on real devices - set-top boxes, smart TVs, phones, streaming sticks - across any network, measuring Quality of Experience (QoE) rather than backend Quality of Service. Founded in 2000 and listed on Euronext Growth, it serves more than 300 operators, broadcasters, and OTT providers in over 50 countries, and in 2025 launched Witbe Agentic AI to let teams script and run video tests using natural language.
Keith Zubchevich
Keith Zubchevich is the President and CEO of Conviva, the streaming intelligence and digital experience platform that monitors over 5 billion sensors and processes 3 trillion real-time events daily. A serial entrepreneur who has founded six companies and raised over $500 million across his career, Zubchevich joined Conviva in 2008, served as Chief Strategy Officer, and stepped into the CEO role in 2021. Under his leadership, Conviva has evolved from streaming quality-of-experience monitoring into a full agentic AI analytics platform. He is widely recognized as a clear-eyed voice on the limits and measurement requirements of AI agents in consumer-facing applications.
Mathieu Planche
Mathieu Planche is the CEO and Director of R&D at Witbe, a Paris-founded, publicly traded company (Euronext Growth) that builds AI-powered robots and platforms for video Quality of Experience monitoring and automated testing. Since taking the helm in 2019, he has steered Witbe through a rapid AI transformation - from hardware testing appliances to the industry's first agent-native video QA platform - serving 300+ broadcasters, OTT providers, and telecom operators across 120+ countries. A dual-degree engineer from CentraleSupélec and Georgia Tech, Planche rose through every rung of the Witbe ladder: consultant, UI designer, Americas ops manager, Chief Experience Officer, and Chief Product Officer before becoming CEO.