process-intelligence
(6)
Genpact
Born inside GE to make back-office work run better, Genpact is turning three decades of process knowledge into agentic software - and betting that enterprise AI will be won in the unglamorous last mile.
Celonis
Celonis is a German-American enterprise software company that pioneered the process mining market. Its Process Intelligence platform reconstructs how a company's work actually flows by reading event logs from systems like SAP, Oracle, Salesforce and ServiceNow, then surfaces bottlenecks, rework and hidden inefficiencies and helps fix them through automation, simulation and, increasingly, AI agents. Founded in 2011 by three Technical University of Munich graduates, Celonis serves more than 1,500 enterprise customers and was last valued at roughly $13 billion.
8Flow
8Flow is a Palo Alto-based enterprise software company building a Workflow Context Platform that maps how work actually gets done across systems like ServiceNow, Salesforce Service Cloud and Zendesk. By observing the micro-steps individual agents take to resolve tickets and complete tasks, 8Flow performs continuous process discovery and task mining, surfaces quantified automation opportunities, and produces implementation-ready blueprints for deploying AI agents. Founded in 2022 by ServiceNow and SkyGiraffe veterans Boaz Hecht, Josh Russ and Yev Goldin, the company has raised roughly $16.6M total, including a $10M Series A in 2025 backed by Caffeinated Capital, ServiceNow Ventures and Okta Ventures.
Hubbl Technologies
Hubbl Technologies builds an intelligence layer for Salesforce. Its platform pairs Org Intelligence (audits and monitoring of Salesforce metadata, security and tech debt) with the first process-mining engine built natively on Salesforce, turning live org data into process maps that show how work actually gets done across Cases, Opportunities and custom objects. Founded in 2022 by Salesforce veterans Mike Bogan and Chris Bruzzi and led by CEO Rob Acker, the company raised a $6M Series A led by Salesforce Ventures in February 2026 and serves thousands of Salesforce teams, ISVs, consulting partners and enterprises preparing for AI and Agentforce.
Mimica
Mimica is a London- and New York-based process intelligence company that records how people actually work - every click and keystroke - and turns that raw activity into end-to-end process maps. Those maps double as a roadmap for automation and, increasingly, as the training context that lets enterprise AI agents operate reliably in the real world. Founded in 2018 by Tuhin Chakraborty and Raphael Holca-Lamarre out of Entrepreneur First, Mimica serves over 30 large enterprises, including multiple Fortune 500s, and raised a $26.2M Series B in September 2025.
Skan AI
Skan AI is a Menlo Park-based enterprise software company that uses computer vision and AI to observe how work actually gets done inside large organizations. Its zero-integration platform combines process mining and task mining, mapping every click and handoff to surface bottlenecks, automation opportunities, and compliance gaps for banks, insurers, and healthcare companies.