Handled

Handled is an AI operations platform that automates the manual, reactive work that piles up after an online order is placed - order processing, shipment tracking, exception handling, returns, and invoice reconciliation - for omnichannel consumer-brand teams and the third-party logistics providers (3PLs) that fulfill for them. Founded in 2024 out of Y Combinator's S24 batch by Audrey Djiya and Peter Nsaka (legally Zimi, Inc.), the company connects to the ERPs, 3PLs, sales channels, and carriers a brand already uses and does the busywork around the clock.